The Philippine Government’s significant challenges in addressing cybersecurity threats and attacks are a cause for concern. Despite the urgent and growing global issue of cybercrime, the key government agencies that should be leading the country to a cyber-safe future, the Department of Information and Communications Technology (DICT) and the Cybercrime Investigation and Coordinating Center (CICC), have struggled to implement effective technology programs, leaving citizens vulnerable to ongoing cyber threats.
Over two years ago, while working in the DICT, I witnessed firsthand the Philippine Government’s incompetence in dealing with cyber crimes. I became a victim of a cryptocurrency scam and, despite being part of the department responsible for protecting citizens, all I received in response to my report was a standard “we will look into it.” There was no follow-up or concrete assistance, highlighting the lack of effective internal mechanisms and support, even for those within the system.
A popular celebrity chef, who is a friend of mine, had his Facebook account hacked. I accompanied him to meet with the head of cybersecurity in the country. Despite our direct communication with high-ranking officials, the only response we received was the same: “we will look into it.” No positive outcome emerged, reflecting a systemic issue within the government’s approach to cybersecurity.
Two other friends of mine fell victim to text scams. One friend was targeted through his bank’s online app, where a hacker infiltrated the system and sent fake ads to collect personal information. This led to unauthorized withdrawals amounting to over 1,200,000 pesos. When I reported this to the CICC, there was no action taken, despite my position within the DICT.
Another friend was scammed out of over 100,000 pesos through a task scam received via text message. The government’s response was limited to an investigation, which essentially meant there was no way for her to recover her money. These personal stories illustrate the devastating impact of these scams on ordinary Filipinos and the government’s inability to provide adequate support and recourse for victims.
In conclusion, it is imperative that the DICT and CICC take immediate and decisive action to overhaul and enhance their cybersecurity infrastructure. The rising tide of cyber threats necessitates a robust, proactive approach to safeguard citizens. By implementing comprehensive technology programs and ensuring effective coordination between agencies, the government can provide meaningful support to victims of cybercrime. It is time for these agencies to fulfill their mandates, protect the public, and restore confidence in their ability to handle the complexities of modern cyber threats.
The concrete measures and steps needed to be taken will be in the next article. See you there!
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Rafael “Raffy” Gutierrez is a seasoned Technology Trainer with over 25 years of experience in networking, administration, systems design, and various Microsoft core technologies.
